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Program Title: Communication Skills
Date: 13th January to 28th January 2020.
Class: II Semester BBA & BCom A and B sections
Venue: BBA-Room 103, BCom 'A'-109 A & BCom 'B'- 109 B
No. of Participants: BBA-22, BCom 'A' section-60, BCom 'B' section-58
Time: 9:30 am to 4:30 pm
Duration: 60 Hours
Facilitator: Proedge Skill Development and Edutech Pvt. Ltd
Program Objective: To enhance the learner's communication skills by giving adequate exposure in LSRW-listening, speaking, reading and writing skills and the related sub-skills.
Student Learning Outcome: Students will be able to communicate effectively orally and in writing; develop knowledge, skills, and judgment around human communication that will facilitate their ability to work collaboratively with others.
The trainers for the sessions from Proedge Skill Development and Edutech Pvt. Ltd were as follows:
Ms.Ankita Bhatia is a Soft Skill Trainer, Voice Coach; Communication & Language Facilitator .She has a Bachelor's degree in English and is a competent individual and a result oriented professional with nearly 8 years of experience in Soft Skill, Voice and Accent, Language Training and Personality Enhancement Sector. She is currently working with IBM India Pvt Ltd as Lead Language Trainer for Communication Vertical/ New Hire Trainer/ Floor Coach/ Voice and Accent Recruitment Panel.
Mr. Prem Kumar M. P. has a diversified experience of 13+ years in total out of which the last 9 years has been in Learning and development and the past experience has been in blend of Sales, Customer support and behavioral training for over 10000+ individual. He has a B.Sc degree along with Diploma in Human rights education and a number of certifications .He is pursuing MA in Clinical Psychology. Currently, he is working as an Independent training consultant (Behavioral).
Mr.Roshan Hamdan has an MA in English Literature and has been working in various fields - soft skills, business communication, and personality development in the IT & ITES industries in the past 7 years. His key competencies are communication skills, client-relationship skills and project management skills.
The topics covered during the above mentioned period were:
Fundamentals of Business English-Smart tips to Fluent English, Introduction to Art of Effective Communication - Verbal and Non verbal, The Parameters of Business English, Common Errors in Functional English and Common Mistakes in Indian English
Parts of Speech - Nouns and its classification, Pronouns and its types, Adjectives-degree of comparison, Adverbs, Verbs-types of verbs, Modals, Verb Tenses, Subject - Verb Agreement and rules, Prepositions and types, Conjunctions and types, Interjections-its uses and types, Articles, Determiners and kinds , Quantifiers.
Effective Business Communication Skills-Components of Business Communication; Language Coherence; Writing-Common Stylistic Tools, Good and Bad; Avoiding Formalities and Generic Phrases, Effective Jargon and Informality, Using Narratives and Anecdotes, Avoiding Cuteness and Gimmicks, Transitional Devices, Avoiding Redundant Words-Redundant words and phrases, Make your paragraph interesting, Syllable stress and practice
Listening Skills-types of listening and listening strategy and Barriers of effective listening
Writing Skills-How to make writing communicate, common grammatical mistakes and how to write effective emails
Professional Grooming and Etiquette-Tips to professional grooming and ten basics of business etiquette
Reading Skills- Steps to develop good reading skills
The trainers tailored the communication skill activities to suit the students' specific key learning concepts; for the students it became a blend of learning + fun. In addition tips, techniques, exercises, games, and other activities that were conducted gave an opportunity to students to learn more about effective communication, helped guide their interactions with others, and improved their communication skills.
